Who we are
This Privacy Policy explains how Clinx Tech Solutions ("we", "us", "our") collects, uses, and protects information when you visit clinxtechsolutions.com or get in touch with us through WhatsApp, email, or phone.
Information we collect
We collect information in a few different ways:
- Information you give us directly — your name, phone number, email address, or message content when you contact us via WhatsApp, email, or a contact form.
- Automatically collected information — when you browse our site, our analytics tools may collect your approximate location (city-level, from your IP address), device and browser type, pages visited, and how long you spend on the site.
- Cookies — small text files stored on your device. See the "Cookies" section below for details.
Cookies
When you first visit our site, you'll see a banner asking whether you're okay with us using cookies. Here's what that means:
- Essential cookies — used to remember your cookie preference itself. These are set regardless of your choice, since we need to remember that you made one.
- Analytics cookies — only set if you click "Accept." These help us understand which pages are popular, how visitors find us, and where to improve the site. We currently use (or plan to use) Google Analytics for this.
You can withdraw consent at any time by clearing your browser's cookies for this site, which will show the banner again on your next visit.
How we use your information
- To respond to enquiries you send us via WhatsApp, email, or phone
- To understand how our website is used, so we can improve it
- To measure which marketing efforts are actually bringing visitors to the site
- To comply with legal obligations where applicable
We do not sell your personal information to third parties.
Third-party services
We use a small number of third-party tools that may process data on our behalf:
- Google Analytics — website traffic analysis (only active if you accept cookies)
- WhatsApp — for direct messaging; conversations are subject to WhatsApp's own privacy policy
- Our web hosting provider — stores the site's files and may log basic server access data
Data retention
We keep contact enquiries for as long as reasonably needed to respond to you and maintain business records, and analytics data for the retention period set by our analytics provider (typically 14 months by default for Google Analytics).
Your rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us using the details below.
Children's privacy
Our services are directed at businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.
This policy is a starting template and not a substitute for legal advice. If you're subject to specific regulations (Uganda's Data Protection and Privacy Act, or GDPR if you serve EU visitors), have this reviewed by a qualified professional before relying on it.
Contact us
If you have questions about this Privacy Policy or how we handle your information, reach us at: